PI Consulting is delighted to announce that it has been awarded Accredited Premier Practice status by the Institute of Business Consulting (IBC). The IBC is the Professional Body for Management Consultants and Business Advisors in the UK. This award makes PI Consulting one of a small group of IBC Premier Practices and one of the youngest firms to have achieved this prestigious award.
Peter Brotherhood Ltd has been designing, manufacturing and servicing power generating systems from the UK for almost 140 years. PI started working with Peter Brotherhood during 2006 and during 2007 will be assisting with the implementation of their five year strategic plan.
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As satisfied customers spend more, say positive things about the supplier and demonstrate higher levels of loyalty there is a tacit belief in a correlation between customer satisfaction and business growth. The well established research by Reichheld and Sasser1 provides further insight into the relationship between customer loyalty and profitability.
UK house prices are down 10.5% on a year ago, the first annual double-digit fall since 1990, the Nationwide says.
More than one in 10 British workers fear they will lose their job in the next year because of the economy, the TUC says.
Diageo, owner of Guinness and Johnnie Walker, says it faces a "challenging" market after seeing little change in annual profits.